Open nowMon–Sat 8am–6pm · Sun 10am–4pm£80 call-out — labour included on most repairs

UB5 · Northolt

Washing machine repair in Northolt UB5

Drainage is the fault we are called to most in Northolt. The machine fills, washes, and then stops with water still lying in the drum and a spin that never arrives. Most people ring and describe it as a spin problem, which is fair enough, because the spin is the part you can see failing. It is a symptom. No machine will spin a soaking load, so the programme sits there waiting for a level switch that never says empty. More on washing machine repair across West London and Harrow.

The housing here has a lot to do with why we see so much of it. The interwar semis around Northolt Village Green nearly all have the kitchen at the back, and the machine ends up in the corner nearest the outside wall so the waste can reach the gully. That gives a long, shallow hose run which silts up over the years with detergent scum and lint. On the council-built estates the machine is more often shoved hard into a gap between a base unit and the wall, and the hose behind it kinks against the plaster where nobody can see it. Both faults come on slowly. They start as a cycle that takes a bit longer and finish as a machine that will not empty at all.

So the first move is the filter flap at the bottom of the front panel, and what comes out of it is usually the story of the household: coins, hairgrips, a bra wire, screws, buttons, half a hair bobble. If the filter is clean the pump impeller gets checked for a jam or a dead winding, then the hose, then the standpipe under the sink, which in an older back kitchen is as likely to be the blockage as anything inside the machine itself.

The rest of the list turns up too. Drum bearings that have gone from a hum to a rumble on the spin, a door that stays locked shut after the cycle has ended, water tracking out along the sump hose, a machine that trips the electrics the moment it calls for heat. We work on electric domestic appliances only. The visit is £80, which covers coming out and diagnosing the fault along with the labour on most repairs, and anything longer or more involved is quoted and agreed with you before it starts. Parts are priced before they are fitted, and whatever we replace carries a three-month guarantee on that part.

£80

call-out charge per visit

Labour is included for most repairs. More extensive or complex jobs may require additional labour, which we always quote and agree with you before starting. Parts are charged separately and always quoted before we fit them.

We are not registered for VAT. The price we quote is the price you pay.

What Northolt kitchens throw at us

Most of our washing machine work sits within a few minutes of Target Roundabout, and in the older semis off Northolt Village Green the machine is nearly always freestanding at the back of the house with a long waste run out to a gully. The newer flats nearer Northolt Underground station give us the opposite job: a compact fitted kitchen where the machine is integrated behind a decor door and has to be walked out on its feet before anyone can reach the filter.

All appliance repairs in Northolt UB5

What you can rely on

  • 10 years' experience
  • £2,000,000 public liability insurance
  • 3-month guarantee on the part we replace
  • £80 call-out — labour included on most repairs
  • No VAT — the price we quote is the price you pay

Frequently asked questions

My washing machine sits in a back kitchen in Northolt with the waste hose running out to a gully — is that why it will not drain?

Very often, yes. A long, shallow hose run holds standing water, and detergent scum and lint build along the bottom of it until the pump cannot shift the load through. We check the filter and the pump first, then the hose itself, then the standpipe under the sink, because in the older houses around here the blockage is as likely to be outside the machine as inside it.

Can you get at an integrated washing machine in one of the newer flats near Northolt Underground station?

Usually we can. Machines in those compact fitted kitchens come out on their front feet once the decor door and the fixing brackets are released, and there is normally just enough floor to draw the machine forward and work behind it. If a worktop has been sealed down over the top of it we will say so rather than force anything, and talk you through what taking it out would involve.

3-month guarantee on the part we replace. Any part we replace is guaranteed for 3 months from the date it is fitted. This covers the replaced part only — it is not a warranty on the whole appliance.

Read the full guarantee

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