Open nowMon–Sat 8am–6pm · Sun 10am–4pm£80 call-out — labour included on most repairs

W13 · West Ealing · Northfields

Appliance repairs in West Ealing W13

West Ealing and Northfields are largely Edwardian, and a great many of those terraces have been divided into flats, which changes an appliance repair far more than the postcode suggests. The original back-addition kitchen usually ends up serving the ground-floor flat, while the upstairs conversion gets a kitchen carved out of a bedroom or the return, so we meet a lot of narrow galley runs barely wide enough to open an oven door fully. In both cases the washing machine or the dishwasher is nearly always boxed in under a continuous worktop, with a plinth below, cupboards either side, and the isolating taps and waste spigot on the wall behind it. That is the specific W13 problem: the water cannot be shut off until the machine is out, and the machine will not come out until the hoses have slack. Where a later floor has been laid up against the feet, or the worktop has been sealed down onto the casing, the whole thing has to be eased forward on protection rather than dragged. Clearing about a metre in front of it and lifting any loose matting makes a real difference to how long the visit takes. Access is the other half of the job here. Plenty of the converted flats around Drayton Green and the streets off The Broadway are upper-floor and reached by one straight staircase with a turn at the top, no lift anywhere, so anything that has to leave the flat comes down that flight by hand and we would rather know in advance. The newer blocks near West Ealing station and Northfields station work differently again: a buzzer that needs answering, sometimes a fob or an entry code, occasionally a side door or bin store that is the only route wide enough for a full-size machine. Parking is controlled across nearly all of the district, and the bays near Dean Gardens and the shopping parade fill early on weekdays, so it helps to say whether your street is permit-only, has a visitor bay, or means leaving the van a few minutes back and carrying the toolbag in. Two more local constants worth planning around: the water in this part of West London is hard, and in these kitchens we take out far more scaled heating elements and furred-up pressure hoses than we do failed control boards; and the shared waste stacks in converted houses mean a slow drain is sometimes the plumbing rather than the pump, which is worth ruling out before parts are ordered. We are only a few miles east of our Northolt base, though you will always get a time window rather than a promised arrival.

£80

call-out charge per visit

Labour is included for most repairs. More extensive or complex jobs may require additional labour, which we always quote and agree with you before starting. Parts are charged separately and always quoted before we fit them.

We are not registered for VAT. The price we quote is the price you pay.

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What you can rely on

  • 10 years' experience
  • £2,000,000 public liability insurance
  • 3-month guarantee on the part we replace
  • £80 call-out — labour included on most repairs
  • No VAT — the price we quote is the price you pay

What we repair in West Ealing

Landmarks and streets we know well

  • West Ealing station
  • The Broadway
  • Northfields station
  • Dean Gardens
  • Drayton Green

Next door

3-month guarantee on the part we replace. Any part we replace is guaranteed for 3 months from the date it is fitted. This covers the replaced part only — it is not a warranty on the whole appliance.

Read the full guarantee

Frequently asked questions

My washing machine is boxed in under the worktop and the taps are behind it — is that a problem?

It is the standard West Ealing kitchen and we work on one most days. The machine has to come fully forward before the isolating taps, the waste spigot and the rear panel can be reached, so it goes out onto floor protection first and the water is shut off after. Clear about a metre in front of it, and tell us when you book if the worktop has been sealed down onto the casing or a newer floor laid up to the feet.

I am on the top floor of a converted terrace with one staircase — can you still do the job?

Yes, and it is the most common conversion we visit in W13. There is no lift in a converted Edwardian house, so anything leaving the flat comes down one straight flight by hand, usually with a turn at the top. Tell us the floor, whether the staircase turns, and how wide the entrance door is, because a full-size machine that went in before a doorway was narrowed sometimes will not come back out the same way.

Where do you park when you come to Northfields or West Ealing?

Parking is controlled across nearly all of the district, so it depends on your street. Around Dean Gardens, the parade on The Broadway and both stations the bays fill early on weekdays, and we often leave the van a few minutes’ walk back and carry the toolbag in. If your address has a permit bay, needs a visitor permit, or sits behind a barrier in an undercroft car park, please say so when you book.

How do I book a repair in W13, and what hours do you work?

Send the booking form or call with your postcode, the appliance, the make and what it is actually doing: the noise, the error code, whether it fills, drains or heats. Say as well whether the machine is freestanding or built in under a worktop, and which floor you are on. We work Monday to Saturday from 08:00 to 18:00 and Sunday from 10:00 to 16:00, and you get a time window and a call before we set off.

What does a repair visit to West Ealing cost?

The call-out charge is £80 per visit and labour is included on most repairs. More extensive or complex jobs need additional labour, which is quoted and agreed with you before anything starts rather than added at the end. Parts are charged on top and always quoted before they are fitted. The specific part we repair or replace carries a three-month guarantee, which is not a whole-appliance warranty.

Open now

Call 07450 416233Book