What we don’t cover
Every trade website tells you what it does. This page tells you what it doesn’t, because a wasted call-out costs you £80 and costs us a slot somebody else needed.
Where the patch stops
We cover a four-mile radius around Northolt — sixteen postcode districts across West London and Harrow. Anything outside that list is outside our area.
The nearest districts that fall just outside it are UB7, UB8, HA3, HA8, W3 and NW10. If your postcode starts with any of these, we can come out to you:
The work we don’t take on
Services we don’t offer
- Small countertop appliances
- Kettles, toasters, coffee machines, countertop microwaves and food processors. The economics never work: the repair costs more than the replacement, and telling you that at the door would waste your money and our slot.
- Appliance disposal
- We do not hold the registration that lawful waste carriage requires, so we cannot take an old machine away with us. Your council will collect bulky items, and most retailers will take the old one when they deliver a new one.
- Installing new appliances
- We repair what is already in your kitchen. We are not a fitting service, and we do not take on the joinery that squeezing a new machine into an existing aperture usually involves.
- Anything outside a home
- This is a domestic service. Machines in premises that are not somebody’s home are a different job with different obligations, and we do not take them on.
- Insurance and certification work
- We do not bill insurers, and we do not issue certificates or reports for landlords, letting agents or managing agents. You get an itemised invoice for the work we actually did, and nothing dressed up as more than that.
If you are in any doubt, ask
Describe the machine and the symptom and we will tell you straight away whether it is something we can take on. That call costs you nothing.
See also everything we do repair and how pricing works.