Open nowMon–Sat 8am–6pm · Sun 10am–4pm£80 call-out — labour included on most repairs

HA2 · South Harrow

Washing machine repair in South Harrow HA2

Bearings. That is the fault this district hands us more often than any other, and it arrives in stages. First a low hum on the spin that you only catch when the room is quiet. Then a rumble you can hear from the front door. By the time most people ring, it has become a grinding roar and the washing is coming out with grey marks on it. More on washing machine repair across West London and Harrow.

The housing has a hand in why we see so much of it. These long runs of interwar semis sit on suspended timber floors, and the machine is nearly always in the corner of the kitchen or tucked into the small utility space off the back of it, standing on boards with some flex in them. A floor that gives lets the machine move on a fast spin instead of holding it still, so an unbalanced load gets amplified rather than damped, and the drum takes that punishment several hundred times a week. Above the parades it announces itself sooner, because the neighbour underneath hears the spin cycle long before the owner accepts anything is wrong.

So the first thing we do is level the machine properly and look at what it is standing on, since a machine that walks will do this again to whatever we fit. Then the belt comes off and the drum gets turned by hand and listened to. Roughness there, or play when the drum is rocked at the rim, settles it. At that point you are owed an honest sum rather than a sales pitch: on a great many current machines the outer tub is sealed and the bearings are not sold on their own, so the repair means a complete tub assembly, which is among the priciest single parts we ever quote for. On an older machine that is usually where to stop. On the ones built with a split tub it is a proper job and a worthwhile one. We tell you which yours is before you commit to anything.

Everything else on the list turns up here too. Machines that wash but never spin. Water lying in the drum because the pump is jammed. A slow leak tracking down behind the plinth. A door that stays locked shut with the load still inside. An element earthing as it heats and taking the kitchen sockets out with it. The filter flap is always worth opening first, and what falls out of it is usually coins, hairgrips, a screw and half a hair bobble. The visit itself is £80, which pays for coming out, finding the fault and the labour on most repairs, with anything longer quoted and agreed before it starts. Parts are priced before they go in, and the part we fit is covered for three months.

£80

call-out charge per visit

Labour is included for most repairs. More extensive or complex jobs may require additional labour, which we always quote and agree with you before starting. Parts are charged separately and always quoted before we fit them.

We are not registered for VAT. The price we quote is the price you pay.

What South Harrow kitchens throw at us

Most of the washing machine calls we take in this district come from Roxeth and the streets behind South Harrow station, where the semis sit on suspended timber floors and the machine has been squeezed into a small utility space off the kitchen. That flexing floor is exactly what turns an unbalanced spin into worn drum bearings. In the flats above the Northolt Road parades the same fault gets reported earlier, because the spin cycle is heard downstairs before it is heard at home.

All appliance repairs in South Harrow HA2

What you can rely on

  • 10 years' experience
  • £2,000,000 public liability insurance
  • 3-month guarantee on the part we replace
  • £80 call-out — labour included on most repairs
  • No VAT — the price we quote is the price you pay

Frequently asked questions

Why do so many washing machines in the South Harrow semis end up with rumbling drum bearings?

Because a lot of them stand on suspended timber floors, often in a small utility space off the kitchen where the boards have real flex in them. A floor with give lets the machine move on a fast spin rather than holding it steady, so every unbalanced load works the bearings harder. Levelling the machine and checking what it stands on is the first thing we do, whatever else we end up replacing.

My washing machine is in a flat above the Northolt Road shops and the spin shakes the whole floor — is that a fault?

Not always, but it is always worth a look. Transit bolts left in from delivery, feet that were never levelled, a timber floor with movement in it, or a load that has balled up on one side of the drum will all shake a building like that. If the noise has changed from a knock into a rumble that rises with the spin speed, you are into bearings rather than installation, and we will tell you which of the two you have.

3-month guarantee on the part we replace. Any part we replace is guaranteed for 3 months from the date it is fitted. This covers the replaced part only — it is not a warranty on the whole appliance.

Read the full guarantee

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