Open nowMon–Sat 8am–6pm · Sun 10am–4pm£80 call-out — labour included on most repairs

W7 · Hanwell

Hob repair in Hanwell W7

The hob is the appliance we most often end up advising against repairing, so it is worth setting out how that judgement really goes in a Hanwell kitchen rather than leaving it as a shrug on the doorstep. More on hob repair across West London and Harrow.

The district splits fairly neatly. Side-return extension kitchens here mostly carry a four-zone ceramic hob dropped into a laminate worktop above a built-under oven, and those are strong candidates for repair: the parts are a radiant element, an energy regulator or a touch control board, all replaceable, and the glass sits on clips so the appliance lifts straight out. The newer refits around the conservation area tend towards induction, sometimes flush-fitted into stone, and that changes the arithmetic a good deal.

Here is how it lands. Ceramic hob, one dead zone: repair, virtually always. One element is a modest part and an hour of work, and there is plenty of life left in the rest of it. Induction, one dead zone: that can be an element or it can be a power module, and on some makes the module is worth more than the whole hob, so you get the figure before anything is ordered, not after it arrives. Cracked glass is the clearest case of the lot — a cracked ceramic or induction top is not a repair job, because the replacement glass on most models is priced like a whole appliance and a cracked top should not be used in the meantime. Flush-fitted hobs carry their own cost: the silicone around a stone cutout has to be cut out to lift the machine and made good again afterwards, and on a tired appliance that labour can outweigh the part it is buying.

Plenty of hob calls finish without a repair at all, and we would sooner find that in ten minutes than sell you an hour. Every zone dead almost always means the supply rather than the hob. A child lock left on reads exactly like a dead control panel and clears with a couple of button presses. An induction hob ignoring a pan is telling you the pan is not ferrous, not that the appliance is broken — a fridge magnet on the base settles the argument. And a hob that runs ten minutes then shuts itself down is usually cooling itself, because the vent underneath is blocked by cupboard contents or an oven crammed too tightly beneath it. The £80 for coming out is payable when the answer is that simple, and you will always get the honest verdict on repairing versus replacing.

£80

call-out charge per visit

Labour is included for most repairs. More extensive or complex jobs may require additional labour, which we always quote and agree with you before starting. Parts are charged separately and always quoted before we fit them.

We are not registered for VAT. The price we quote is the price you pay.

What Hanwell kitchens throw at us

In the Hanwell extension kitchens the hob is nearly always a ceramic four-zone dropped into laminate above a built-under oven, and that is the sort we can put right cheaply — one radiant element, one regulator, done in the room. In the newer refits near the Clock Tower we find induction siliconed flush into stone, where lifting the appliance means cutting the seal out and remaking it, so that work gets quoted before anyone touches a blade.

All appliance repairs in Hanwell W7

What you can rely on

  • 10 years' experience
  • £2,000,000 public liability insurance
  • 3-month guarantee on the part we replace
  • £80 call-out — labour included on most repairs
  • No VAT — the price we quote is the price you pay

Frequently asked questions

One zone has died on the ceramic hob in our Hanwell extension kitchen — repair or replace?

Repair, on a ceramic hob, almost every time. A single dead zone is normally one radiant element or the regulator behind it, both modest parts, and the appliance lifts out of a laminate worktop on its clips with no building work involved at all. We would only steer you towards replacing if the glass is cracked, or if several zones and the control board have failed together on a hob that is already well worn.

Our induction hob is siliconed flush into a stone worktop in W7 — does that change your repair advice?

It does, and we will be straight with you about it. Lifting a flush-fitted hob means cutting the silicone seal out and remaking it afterwards, so the labour is higher before a single part is considered. If the fault turns out to be a power module on a make where that module is dear, the total can approach the price of a new appliance. We cost the whole job first and let you decide with a real figure in front of you.

3-month guarantee on the part we replace. Any part we replace is guaranteed for 3 months from the date it is fitted. This covers the replaced part only — it is not a warranty on the whole appliance.

Read the full guarantee

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