Open nowMon–Sat 8am–6pm · Sun 10am–4pm£80 call-out — labour included on most repairs

W5 · Ealing

Fridge freezer repair in Ealing W5

Controlled parking covers most of W5, and it is the main reason you are offered a morning or an afternoon rather than a time. The bays on the residential streets are permit-holder or pay-and-display, the restricted hours are not the same from one street to the next, and the spaces near Ealing Broadway station and around Haven Green are at their tightest in the middle of the day. None of that is anyone's fault. It simply means an arrival window is an honest promise where an arrival time would not be. More on fridge freezer repair across West London and Harrow.

Two things help more than anything else. If your household has a visitor permit, having it ready means the van stands outside and the kit comes in on one trip. If you have not got one, tell us when you book which nearby turning is usually loosest and we will plan for a walk with the bags. That matters more on this appliance than on any other, because a fridge freezer visit needs a fair spread of parts and instruments within reach — fans, defrost heaters, sensors, seals, something to melt ice with — and nobody wants three journeys back to a vehicle parked five minutes off.

The appliance sets the clock as well. A fridge that has gone warm while the freezer holds its temperature is nearly always an iced-up evaporator behind the rear panel of the freezer section, and that panel does not come off in a minute, nor does a block of ice clear on demand. Once it has, the cause shows itself: the evaporator fan seized, the defrost heater open circuit, the sensor lying about the temperature, or a blocked drain hole that has quietly been emptying into the salad drawer instead of out of the back. Tired door seals that let warm air creep in overnight are worth checking at the same time, since they make every other fault worse.

So the window is half a day, we ring before setting off, and if the job before yours overruns you hear it from us rather than watching the clock. It also helps if the machine can be pulled away from the wall, which in the fitted kitchens here means clearing the floor in front of it first. Electric domestic appliances are all we take on. The £80 call-out covers the visit and the labour on most repairs, longer work is quoted and agreed before it begins, parts are priced before they go in, and there is a three-month guarantee on the part that gets replaced.

£80

call-out charge per visit

Labour is included for most repairs. More extensive or complex jobs may require additional labour, which we always quote and agree with you before starting. Parts are charged separately and always quoted before we fit them.

We are not registered for VAT. The price we quote is the price you pay.

What Ealing kitchens throw at us

Around Haven Green and the turnings off Ealing Common the bays are almost all permit-controlled, so a visitor permit genuinely changes how the appointment runs. Fridge freezers in the converted flats there are usually wedged into a fitted run with a decor door on the front, which means the machine has to be drawn out into the kitchen before the rear panel can be reached, and that needs the floor cleared in advance.

All appliance repairs in Ealing W5

What you can rely on

  • 10 years' experience
  • £2,000,000 public liability insurance
  • 3-month guarantee on the part we replace
  • £80 call-out — labour included on most repairs
  • No VAT — the price we quote is the price you pay

Frequently asked questions

Do you need a visitor parking permit to come out to a fridge freezer in Ealing?

Not strictly, but it makes a real difference. Most of the bays here are permit-controlled during the day, so without one we park wherever is legal and carry the tools and the likely spares in on foot, which adds time to the visit. If you can leave a visitor permit ready, or tell us which nearby turning usually has room, the appointment runs smoother.

Why does clearing an iced-up fridge freezer in a W5 flat take so much longer than other repairs?

Because nothing behind the ice can be tested until the ice has gone. The rear panel of the freezer has to come off, the build-up has to be melted rather than chipped away, and only then can we see whether the fan has seized, the defrost heater has failed or the drain is blocked. In a fitted kitchen the machine also has to be drawn out of its housing first, which adds to it.

3-month guarantee on the part we replace. Any part we replace is guaranteed for 3 months from the date it is fitted. This covers the replaced part only — it is not a warranty on the whole appliance.

Read the full guarantee

Also in W5

Open now

Call 07450 416233Book