UB6 · Greenford
Fridge freezer repair in Greenford UB6
If we counted the calls logged in this postcode, one would sit clearly at the top: the fridge section going warm while the freezer underneath it stays rock solid. It sounds like two separate faults on one appliance. It is one fault, and the housing stock around here has a great deal to do with why it comes up so often. More on fridge freezer repair across West London and Harrow.
The interwar semis almost all have a back addition or a utility space opening off the kitchen, and that is where the tall fridge freezer usually ends up, because there is finally somewhere to put it. Those spaces run colder in winter than the rest of the house. Most appliances of this type cool the fridge compartment with air blown across a single evaporator behind the freezer's rear panel, and the machine decides when to run based on what it senses in the freezer. In a cold back kitchen the freezer stays perfectly happy without the machine running much at all, the fan barely turns, and the fridge above it drifts up to a temperature that spoils milk inside a day.
Layered on top of that is icing. Behind that rear panel the evaporator frosts up in ordinary use, and a defrost heater is meant to clear it on a cycle. When the heater or its sensor gives up, the ice builds until it blocks the airway or locks the evaporator fan solid. The fan then buzzes, rattles or stops dead, and once again the freezer copes while the fridge goes warm. Stripping that back panel, clearing the ice out properly, and testing the heater, the sensor and the fan is the standard job here, and it is the one we do more than any other.
Two smaller things ride along with it. A blocked drain hole leaves a puddle under the salad drawer, which people notice long before they notice a temperature, and it is a five-minute clear while the panel is off. Tired door seals on an appliance opened forty times a day let warm damp air straight in, and that damp air is what feeds the icing that started all of this. Both get checked on the same visit.
The visit costs £80, any part is quoted before it goes in, and the part we replace is guaranteed for three months.
£80
call-out charge per visit
Labour is included for most repairs. More extensive or complex jobs may require additional labour, which we always quote and agree with you before starting. Parts are charged separately and always quoted before we fit them.
We are not registered for VAT. The price we quote is the price you pay.
What Greenford kitchens throw at us
Tall fridge freezers in UB6 nearly always live in the back addition or the utility space off the kitchen rather than in the kitchen proper, and on the colder turnings under Horsenden Hill those spaces get genuinely cold through the winter. A machine standing in one of them will hold the freezer solid while the fridge above it creeps up to a temperature nothing should be stored at. It is the fault we are called out to most in Greenford, and half the explanation is simply where the appliance is standing.
What you can rely on
Frequently asked questions
Why is my fridge warm while the freezer stays cold in a Greenford back kitchen?
Two reasons that often overlap. Cold air from a single evaporator behind the freezer feeds the fridge, so a blocked airway, an iced-up evaporator or a seized fan starves the fridge compartment first. And in a cold back addition the machine barely has to run to keep the freezer solid, which leaves the fridge undercooled even when nothing has actually broken.
Is it a problem keeping a fridge freezer in an unheated utility space in UB6?
It can be. Domestic fridge freezers are built to work within a room temperature range, and a back addition that drops well below that range in winter will leave the fridge compartment warmer than it should be even with a healthy appliance. Some models carry a winter setting for exactly this, so we check the ambient before condemning any part.
3-month guarantee on the part we replace. Any part we replace is guaranteed for 3 months from the date it is fitted. This covers the replaced part only — it is not a warranty on the whole appliance.